Sabine Kuester

To send an e-mail click here

Professor Dr. Sabine Kuester is chairperson of the Department of Marketing III at the University of Mannheim. She is also Director of the Institute of Market-Oriented Management at the University of Mannheim and Academic Director of the Fulltime MBA Program at the Mannheim Business School. Previously, Professor Kuester was on the faculty at the ESSEC Graduate School of Management in France, at the Leonard N. Stern School of Business, New York University in the U.S., and Vienna University of Economics and Business Administration in Austria. Sabine Kuester has lectured at various other business schools including London School of Economics, Imperial College, Singapore Institute of Management, and SDA Bocconi.

Sabine Kuester received her B.Sc. and M.Sc. in Economics and Business at the University of Cologne in Germany and her Ph.D. in Marketing at the London Business School in England.

Professor Kuester’s research interest is in marketing strategy, marketing of innovation, marketing management, and international marketing. Her work has appeared in journals such as the Journal of Marketing, International Journal of Research in Marketing, Journal of International Marketing, Journal of Business-to-Business Marketing, Zeitschrift für Betriebswirtschaftslehre, European Business Forum and in scholarly books. She is multiple recipient of best paper awards by the American Marketing Association. Sabine Kuester was also published in the business press, for example, in the Financial Times, Les Echo (France), Industry Standard, and Business Standard (India). She consulted for multinational companies in Europe and the United States and acted as an expert on technology panels and in international Delphi studies. Her department maintains cooperations in teaching with companies such as Pfizer, Bosch, Reuters, BASF and Deutsche Telekom.

Work in Progress

  • "Brands as Means of Self-Expression" (Sabine Kuester, Silke C. Hess, Jennifer Young & Julia Hinkel)
  • "Externally Directed vs. Internally Directed Market Launch Activities" (Sabine Kuester, Christian Homburg & Silke C. Hess)
  • "Implemented Default and Induced Emotions: What Really Helps to Overcome the Innovation Bias" (Sabine Kuester, Silke C. Hess & Andreas Herrmann)
  • "Cognitive Barriers" (Sabine Kuester & Silke C. Hess)
  • "Mental Simulation and Benefit Comparison" (Sabine Kuester & Silke C. Hess)
  • "Service Innovations" (Sabine Kuester, Monika C. Schuhmacher, Barbara Broermann & Andreas Worgul)
  • "Customer Integration in New Product Development" (Sabine Kuester & Monika C. Schuhmacher)
  • "Customer Confusion" (Sabine Kuester & Sebastian Buys)
  • "Marketing Cooperations" (Sabine Kuester & Thomas Rilling)
  • "Pricing Value-Added Services" (Sabine Kuester & Barbara Broermann)

Please find abstracts of the current research projects here.

 

Review Activities

  • International Journal of Research in Marketing
  • Journal of Marketing 
  • Journal of International Marketing
  • Journal of International Business Studies
  • Journal of Business Research
  • Journal für Betriebswirtschaftslehre
  • Die Betriebswirtschaft
  • Marketing Zeitschrift für Forschung und Praxis
  • Schmalenbach Business Review
  • Co-Editor “Schriftenreihe des Instituts für Markorientierte Unternehmensführung“

Associations

  • American Marketing Assocciation (AMA)
  • European Marketing Academy (EMAC)
  • Informs / ORSA
  • Verband der Hochschullehrer für Betriebswirtschaft e.V. (VHB)
  • Schmalenbach-Gesellschaft für Betriebswirtschaft e.V.

Publications

  • "Der Einfluss des Markenwerts auf die Unternehmensperformance", Business + Innovation 03/2011. (with Landauer, N. and Becker, A.)
  • "Sectoral Heterogeneity in New Service Development: An Exploratory Study of Service Types and Success Factors", Journal of Product Innovation Management (forthcoming). (mit Schuhmacher, M., Broermann, B. und Worgul, A.)
  • "Idea Competitions in New Service Development: Co-Creation with a Certain Consumer Group?", Proceedings of the 15th AMS World Conference, July 19-23, 2011, Reims, France, 2011. (mit Schuhmacher, M. und Flötotto, D.)

  • "Idea Competitions in New Service Development: Whom to Integrate and How?", Proceedings of the 18th IPDM Conference, June 05-07, 2011, Delft, Netherlands, 2010. (mit Schuhmacher, M. und Flötotto, D.)

  • "Externally Directed and Internally Directed Market Launch Management: The Role of Organizational Factors in Influencing New Product Success", Journal of Product Innovation Management (forthcoming). (with Homburg, Ch. und Heß, S.C.)
  • "Wie verhindern Sie negative Kundenreaktionen bei Produkteliminationen? Die Rolle der Kommunikation im Produktlinienmanagement", Scientific Working Paper W139, Institute for Market-Oriented Management, University of Mannheim, 2011. (with Sebastian Buys and Katharina Klein)
  • "Die Kommunikationswirkung des Sponsor-Event-Fits", Scientific Working Paper W133, Institute for Market-Oriented Management, University of Mannheim, 2010. (with Monika Schuhmacher und Maurus Tremel)
  • "Erfolgsfaktoren von Innovationen in der Dienstleistungsindustrie unter Berücksichtigung von Branchenunterschieden", Management Know-how Papier M122, Institute for Market-Oriented Management, University of Mannheim, 2010. (with Monika Schuhmacher, Barbara Broermann, and Andreas Worgul)
  • "Managers’ Marketing Alliance Formation Behavior: The Role of External Factors and Managers’ Personality Traits", Scientific Working Paper W132e, Institute for Market-Oriented Management, University of Mannheim, 2010. (with Thomas Rilling)
  • "Customer Confusion: Wie Produktvielfalt dem Unternehmen schaden kann", Scientific Working Paper W131, Institute for Market-Oriented Management, University of Mannheim, 2009. (with Sebastian Buys) 
  • "How to Design International Loyalty Programs", Scientific Working Paper W129e, Institute for Market-Oriented Management, University of Mannheim, 2009. (with Silke Hess and Martin Stier) 
  • "Der Einfluss des Markenwertes auf die Unternehmensperformance", Management Know-how Papier M116, Institute for Market-Oriented Management, University of Mannheim, 2009. (with Nina Landauer and Andreas Becker)
  • "The Impact of Brand Value on Corporate Performance", Management Know-how Papier M116e, Institute for Market-Oriented Management, University of Mannheim, 2009. (with Nina Landauer and Andreas Becker)
  • "How to Overcome Customers' Adoption Barriers?”, Advances in Consumer Research, 2009, 36 (1), 783-784. (with Silke C. Hess)
  • "Open Innovation in Innovation Networks: Insights into the Automobile Industry", Management Know-how Paper M 109e, Institute for Market-Oriented Management, University of Mannheim, 2008. (with Monika C. Schuhmacher and Ben D. Werner)
  • "An Input-Process-Output Investigation of NPD Team Performance", Management Know-how Papier M 114e, Institute for Market-Oriented Management, University of Mannheim, 2008. (with Monika C. Schuhmacher, Christine Lenz and Julius Mantel)
  • "Brands as Means of Self-expression: A Cross-cultural Comparison", Working Paper W119e, Institute for Market-Oriented Management, University of Mannheim, 2008. (with Silke C. Hess, Jennifer Young and Julia Hinkel)
  • "Grundlagen des Marketing," in: Das neue Lexikon der Betriebswirtschaftslehre, Häberle, Siegfried G. (Editor), 2008, Wissenschaftsverlag Oldenbourg, 808-813. (with Barbara Pramböck)
  • „Aufbau und Steuerung von Dienstleistungsmarken", in: Erfolgsfaktoren der Markenführung: Know-how aus Forschung und Management, Bauer, Hans H., Huber, Frank & Albrecht, Carmen-Maria (Editors), 2008, Vahlen, 459-472. (with Hans H. Bauer, Frank Huber and Silke C. Hess)
  • „Die Bedeutung von Open Innovation in Innovationsnetzwerken. Einblicke in die Automobilindustrie“, Working Paper M 109, Institute for Market-Oriented Management, University of Mannheim, 2007. (with Monika C. Schuhmacher and Ben D. Werner)
  • „Adoptionsbarrieren bei Produktinnovationen: Kundenseitige und unternehmerische Herausforderungen des Neuproduktmanagements“, in: Vielfalt und Einheit in der Marketingwissenschaft. Ein Spannungsverhältnis, Bayón, Tomás, Herrmann, Andreas & Huber, Frank (Editors), 2007, Gabler, 77-96. (with Silke C. Hess)
  • "Customer Benefits in Business-to-Business Markets: A Cross-Cultural Comparison," Journal of International Marketing, 2005, 13 (3). (with Christian Homburg, Nikolas Beutin, & Ajay Menon)
  • "Winning the Take-Off Battle," European Business Forum, 2005, 20 (winter), 45-48.
  • "The Dilemma of Pricing a Radical Innovation," ECCHO, 2003, Autumn/Fall, 14-15.
  • "Entry Strategy for Radical Product Innovations: A Conceptual Model and Propositional Inventory," International Journal of Research in Marketing, 2002, 19(1), 21-42. (with Elisa Montaguti & Thomas S. Robertson)
  • "Toward an Improved Understanding of Industrial Buying Behavior: Determinants of the Number of Suppliers," Journal of Business-to-Business Marketing, 2001, 8 (2), 5-33. (with Christian Homburg)
  • "Verteidigungsstrategien gegen neue Wettbewerber," Zeitschrift für Betriebswirtschaftslehre, 2001, 71 (10), 1191-1215. (with Thomas S. Robertson, Christian Homburg, & Heiko Schäfer)
  • "Firm Strategy and Diffusion Speed," in New-Product Diffusion Models, Vijay Mahajan, Eitan Muller & Yoram Wind (Publisher), 2000, Kluwer Academic Publishers, 25-47. (with Hubert Gatignon & Thomas S. Robertson)
  • "L'Art du Marketing," Concepts et Pratique du Marketing par les plus Grands Spécialistes Internationaux, Village Mondial, 2000.
  • "Retaliatory Behavior to New Product Entry," Journal of Marketing, 1999, 63 (4), 90-106. (with Christian Homburg & Thomas S. Robertson)
  • "How New Technologies Can Take-Off Fast," in Mastering Marketing: A Comprehensive MBA Companion, 1999, FT Pitman Publishing (published in U.S., U.K., France, Germany and India). (with Elisa Montaguti & Thomas S. Robertson)
  • "Nivea Sun - A Case Study in Promotional Budget Allocation," in European Casebook on Principles in Marketing, Jim Saker & Gareth Smith (Publisher), 1996, Prentice-Hall, 113-130.

Monographs

  • “Marketing Management – A Contemporary Perspective”, 2009, McGraw-Hill, London. (with Christian Homburg & Harley Krohmer)
  • “Retaliatory Behavior to New Product Entry”, 1996, London University Press.

Publications in the Business Press

  • "Brands – A tale of the mighty?", Association of MBAs, Ambition, April–June 2009, Issue 10.
  • "Ketchup muss rot sein", Fincancial Times Deutschland, 29. Oktober 2008.
  • "Marketing Orientierung für Professoren und Praktiker", Die Welt, März 1, 2003.
  • "Accélérer le Décollage des Nouvelles Technologies", Les Echos, November 20, 2001.
  • "Can Technology Wisdom be Taught?", The Industry Standard, May 12, 2001.
  • "Technology Takeoff - How do new technologies get there?", Financial Times, September 1998.

Colloquia, Conferences, Invited Presentations

  • "Sport Sponsoring – The Communication Impact of Different Components of the Sponsor-Event-Fit and the Role of Involvement", American Marketing Association Summer Educators’ Conference Proceedings, Vol. 23, August 5-8, 2011, San Francisco, California, USA. (with Monika  C. Schuhmacher and MaurusTremel)
  • "Current Corporate Product Portfolio Management Practice: An Exploratory Study", American Marketing Association Summer Educators’ Conference Proceedings, Vol. 23, August 5-8, 2011, San Francisco, California, USA. (with Nina Landauer.)
  • "Strategies for Introducing Prices for Formerly Free Value-added Services", Proceedings of the AMA Winter Educators' Conference, February 18-20, 2011, Austin, Texas, 2011. (with Barbara Broermann)
  • "Consumer Integration: Antecedents and Consequences", Proceedings of the 5th European Conference on Innovation and Entrepreneurship, September 15-16, 2010, Athens, Greece, 2010. (with Monika Schuhmacher)
  • "Leveraging Customer Knowledge for New Products in B2C: Drivers and Performance Implications", Proceedings of the 17th IPDM Conference, June 13-15, 2010, Murcia, Spain, 2010. (with Monika Schuhmacher)
  • "New Service Development – It is not the same at all", Proceedings of the 17th IPDM Conference, June 13-15, 2010, Murcia, Spain, 2010. (with Monika Schuhmacher, Barbara Broermann, and Andreas Worgul)
  • "Managers’ Marketing Alliance Formation Behavior – The Impact of Company External Conditions and Managers’ Personality Traits", Proceedings of the 39th EMAC Conference, June 1-4, 2010, Copenhagen, Denmark, 2010. (with Thomas Rilling)
  • "Product Bundling or Mental Simulation: What is More Effective in Reducing Usage Barriers", Proceedings of the AMA Winter Educators' Conference, February 19-22, 2010, New Orleans, LA, 2010. (with Jennifer Fitzgerald, Silke Claudia Hess und Judith Bucerius)
  • "Customer Confusion and Product Line Size: Implications for Product Line Management", Proceedings of the AMA Winter Educators' Conference, February 19-22, 2010, New Orleans, LA, 2010. (with Sebastian Buys)
  • "Customer Confusion Caused by Product Variety", Proceedings of the ANZMAC Conference, November 30 – December 2, 2009, Melbourne, Australia, 2009. (with Sebastian Buys)
  • "Implemented Default or Induced Emotions: What Really Helps to Overcome the Innovation Bias?", Proceedings at the AMA Summer Educators' Conference, August 7-10, 2009, Chicago, Illinois, 2009. (with Silke C. Hess)
  • "Consumer Evaluations of Intelligent Products", Proceedings of the 16th IPDM Conference, June 7-9, 2009, Enschede, Holland, 2009. (with Monika C. Schuhmacher and Claudia Grigull)
  • "Managing Customers' Adoption Barriers. Mental Simulation and Benefit Comparison", AMA Winter Educators' Conference, February 21-23, 2009, Tampa, Florida, 2009. (with Silke C. Hess)
  • "How to Overcome Customers’ Adoption Barriers", Proceedings of the NeuroPsychoEconomics Conference, October 9-10, 2008, Munich, Germany, 2008. (with Silke C. Hess)
  • "What Do Brands Signal for New Products?", Proceedings of the 37th EMAC Conference, May 27-30, 2008, Brighton, UK, 2008. (with Silke C. Hess and Isabel Staufer)
  • "What Influences NPD Team Performance: An Input-Process-Output Investigation", Proceedings of the 15th IPDM Conference, June 30 - July 1, 2008, Hamburg, Germany, 2008. (with Monika C. Schuhmacher, Christine Lenz and Julius Mantel)
  • "Customer Integration in Innovation Networks: Insights into the Automobile Industry", Proceedings of the 15th IPDM Conference, June 30 - July 1, 2008, Hamburg, Germany, 2008. (with Monika C. Schuhmacher and Ben D. Werner)
  • "Brands as Means of Self-Expression. A Cross-Cultural Study", Proceedings of the ANZMAC Conference, December 3-5, 2007, Dunedin, New Zealand, 2007. (with Silke C. Hess, Julia Hinkel und Jennifer Young)
  • “Entry Strategies and Product Takeoff”, 36th EMAC Conference 2007 “Flexible Marketing in an unpredictable World”, Reykjavik University, Reykjavik (Iceland). (with Christian Homburg)
  • “In Brands We Trust: Marketing’s Impact on Service Brand Personality and Trust”, 36th EMAC Conference 2007 “Flexible Marketing in an unpredictable World”, Reykjavik University, Reykjavik (Iceland). (with Hans H. Bauer, Silke C. Hess & Frank Huber)
  • “Entry Strategies and Product Takeoff”, 28th Joint HEC/INSEAD/ESSEC Research Seminar, ESSEC, Cergy (France), March 2007. (with Christian Homburg)
  • “Shareholder Value Orientation of Marketing: The Construct and its Performance Implications”, AMA Winter Educators’ Conference, St. Petersburg, Florida (USA), February 2006. (with Christian Homburg & Thomas Luers)
  • "Explaining New Product Takeoff," 34th EMAC Conference 2005 "Rejuvenating Marketing: Contamination, Innovation, and Integration," Università Bocconi, Milan (Italy). (with Christian Homburg)
  • "Diffusion of Durable Consumer Goods in Europe: A Comparative Study," Research Symposium, Vienna University of Economics and Business Administration (Austria), May 2003.
  • "Choice Between Process and Product Innovation," Research Seminar, Marketing Department, New York University (USA), September 2002.
  • "Technology Adoption in Second Generation Broadband Technology,” Internet Broadband 2001, Expert Panel Conference at New York University (USA), April 2001.
  • "Technology Diffusion and the Strategic Interface," London Business School Research Series, June 2000.
  • "Firm Strategy and Technology Take-Off," AMA Winter Marketing Educators' Conference, Chicago, Illinois (USA), February 2000.
  • "Conjecture and Competitive Decision-Making: In Search for Competitive Rationality in Strategy Formulation," ESSEC Graduate School of Management (France), February 1999.
  • "The Interface of Strategy and Diffusion," New Product Diffusion Models Conference, Wharton School, Philadelphia (USA), September 1998.
  • "Dimensions and Determinants of Retaliatory Behavior to New Product Entry," AMA Winter Marketing Educators' Conference, St. Petersburg (USA), February 1997.
  • "Retaliatory Behavior of Firms Threatened by Innovators: An Empirical Investigation Using Structural Equation Modeling," INFORMS Marketing Science Conference, Gainesville (USA), September 1996.
  • "How Do Incumbents Retaliate? An Empirical Investigation of Competitive Reactions to Innovations and Imitations," 25th EMAC Conference 1996, Budapest (Hungary).
  • First French-German Quantitative Modeling Workshop, Humboldt University, Berlin (Germany), May 1996.
  • Quantitative Modeling Seminar, EIASM Seminar Series, Leuven University, Leuven (Belgium), September 1995.
  • "Competitive Signaling in Emerging Technologies," 24th EMAC Conference 1995 ”Marketing Today and for the 21st Century”, Paris (France).
  • "Retaliatory Response to New Product Entry," University of Florida, Gainesville (USA), November 1994.
  • "Competitive Response Models," Stanford University, Palo Alto (USA), October 1994.
  • "Validation with Structural Equation Modeling," ESSEC, Paris (France), October 1994.
  • "Competitive Signaling in Emerging Technologies," IMD, Lausanne (Switzerland), September 1994.
  • American Marketing Association Doctoral Consortium Fellow, University of Santa Clara, California (USA), August 1994.
  • "Marketing Response to Innovative Entrants," 23rd EMAC Conference 1994 “Marketing: Its Dynamics and Challenges”, Maastricht (Netherlands).
  • Delegate EIASM Doctoral Colloquium in Maastricht (Netherlands), May 1994.
  • Delegate EIASM Doctoral Colloquium in Barcelona (Spain), May 1993.

Teaching Awards

  • September 2008: " Mannheim Business School Excellence in Executive Teaching Award" for excellent teaching performance at the Mannheim Business School.

Supervision of Doctoral Dissertations

  • "The Effectiveness of Salespeople in New Product Development" (Andreas Hildesheim)
  • "The Role of Marketing Communications in New Product Introduction" (Jennifer Fitzgerald)
  • "Portfolio Research" (Nina Landauer)
  • "Pricing of Innovations" (Sven Feurer)

Completed Dissertations

  • "Customer Integration within the Innovation Process" (Monika C. Schuhmacher)
  • "Customers’ Decision Making within the Innovation Adoption Process" (Silke C. Hess)
  • "Success Factors of Product Portfolio Management" (Sebastian Buys)
  • "Value Networks in Marketing: Willingness to Cooperate and Cooperation Intensity as Determinants of Company's Performance" (Thomas Rilling)
  • "Pricing of Value-added Services" (Barbara Broermann)